Buck Warranty

[Sanders]

I found an old pocketknife in my stuff not too long ago. It was a Buck 301 Stockman that had two broken blades and beat-to-hell stocks. It looked like it had been through a wood chipper or something. I don't know where it came from. I probably found it out in the desert or on a job site, somewhere.

Anyway, just for shits and grins, I figured I'd send it to Buck and see if they'd do any warranty work to it. First, I called them up to make sure they weren't shut down because of the Kung Flu. The nice lady on the phone assured me they were open for business, and warranty work.

So, I printed out the warranty claim form from their web site and filled out and sent in the knife. This morning, I got the following e-mail:

Dear SANDERS, thank you for being a member of the Buck Knives Family!

Your package has been received by our Warranty department and will be processed promptly by our Warranty technicians.

Warranty Order Number: 00xxxxxx

Received: 04/24/2020

Warranty Determination:

REPLACEMENT

Warranty Description:

301BKS - KNIFE RUSTY, 2 BLADES MISSING,HANLES FALLING APART - NOT A MANUFACURE DEFECT AND UNABLE TO REPAIR - REPLACEMENT KNIFE OF 301BKS FOR HALF COST OF $59.00. $29.50 DUE - YOU CAN PAY BY PHONE BY CALLING (800) 326-2825, ext. 2. PLEASE REFERENCE THE ABOVE SALES ORDER NUMBER. OR, YOU CAN PAY BY MAIL BY SENDING THIS INVOICE ALONG WITH YOUR CHECK OR MONEY ORDER PAYABLE TO BUCK KNIVES, TO B.K.I 660 S. LOCHSA ST. POST FALLS, ID 83854 ATTN: WARRANTY DEPT. 1-800-326-2825 x2 M-F 8AM - 4PM PST

I called them up to buy a new pocket knife at 1/2 off. I asked the nice lady on the phone (seems everyone is nice who talks on the phone over there at Buck) if I could upgrade to the rosewood handles. She asked if I could hold a moment and she went and asked the boss. When she came back, she said I could upgrade for an additional $5.

We did the deal over the phone and I now have a new pocket knife headed my way:

https://www.buckknives.com/product/3...ife/0301FAM01/