World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees

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  • Sanders
    Moderator
    • Oct 2024
    • 1441

    World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees

    The French company that owns the largest call center is using similar technology to "soften" its India-based agents' accents.
  • 4thIDvet
    Slug
    • Oct 2024
    • 1571

    #2

    'Neutralize?' I 100% can not understand those curry eating A holes. I must have said WHAT a hundred times while trying to talk to Gandhi. Then while the guy has me on the damn phone he can't solve my problem I ask for a supervisor and he wants to know if I will take a frigging survey as to how he is doing.
    SURVEY? I'll take your frigging survey. I was calling him every name in the book and he hung up. Hung up imagine that the jerk. 👺

    Comment

    • Retvet
      Moderator
      • Oct 2024
      • 541

      #3
      Welcome to the world of the pajeets

      Comment

      • aviator
        Administrator
        • Oct 2024
        • 2015

        #4
        Ah, thankyou very much sir, my name is William, how can I help you today?..I always ask them how did they wind up with an American name.
        Sometimes I wish I had a Harry Potter's wand and make people go up into smoke.

        Comment

        • 44044
          Slug
          • Oct 2024
          • 648

          #5
          I hate trying to talk to those MOFOs...

          Comment

          • aviator
            Administrator
            • Oct 2024
            • 2015

            #6
            They are so freaking polite they make me sick, no matter what you tell them they never lose their composure, I guess not many jobs in India
            Sometimes I wish I had a Harry Potter's wand and make people go up into smoke.

            Comment

            • Pogo
              Mystic Knight of the sea
              • Oct 2024
              • 598

              #7
              I usually answer or hang up immediately. But If I'm not doing anything I talk to them and waste theit time as long as I can.
              We have met the enemy and he is us.

              Comment

              • aviator
                Administrator
                • Oct 2024
                • 2015

                #8
                Well if you have Comcast, T-Mobile or any service where you may need to call for help, that's all they have. I think I got a Mexican girl once on my American Express.....but only if you are lucky enough to get to a live person.
                Sometimes I wish I had a Harry Potter's wand and make people go up into smoke.

                Comment

                • GBob01
                  Coonass Crusader
                  • Oct 2024
                  • 102

                  #9
                  AI can eliminate the accent, but there will still be a language barrier. Their English is not the same as our English. I used to get so frustrated with our companies help desk people

                  Comment

                  • 4thIDvet
                    Slug
                    • Oct 2024
                    • 1571

                    #10
                    Originally posted by aviator
                    They are so freaking polite they make me sick, no matter what you tell them they never lose their composure, I guess not many jobs in India
                    I thought Haiti was the filthiest frigging county with the dumbest humans I have ever ever seen. But nope India is tied with them. I am trying to find a video of life in that sheethole to show. Animals get out of the way when a train is coming. Those people? I swear to God when you see this video your not going to believe it is not photo shopped.
                    They stand on the tracks and watch the train coming NOT joking. Let me see if I can find it its kind of gross.

                    Hyderabad boy hit by train while taking selfie, video captured in mobile

                    Here is one their is lots lots more stupidity.
                    Last edited by 4thIDvet; 03-09-2025, 11:33 AM.

                    Comment

                    • Retvet
                      Moderator
                      • Oct 2024
                      • 541

                      #11
                      I believe Sanders posted a link some time back that was sort of like a BBC documentary about India and the pajeets. Filthy, stupid and inbred doesn't even come close.

                      Comment

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